{"id":3567,"date":"2026-10-14T14:46:14","date_gmt":"2026-10-14T14:46:14","guid":{"rendered":"https:\/\/bindropdumpsters.com\/order\/?page_id=3567"},"modified":"2026-10-14T14:47:37","modified_gmt":"2026-10-14T14:47:37","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/bindropdumpsters.com\/order\/cancellation-refund-policy\/","title":{"rendered":"Cancellation &amp; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3567\" class=\"elementor elementor-3567\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9856b33 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9856b33\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fde33d2\" data-id=\"fde33d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39b5a91 elementor-widget elementor-widget-text-editor\" data-id=\"39b5a91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"bd-policy\"><style>\n    .bd-policy { max-width: 820px; margin: 0 auto; padding: 32px 20px 64px; color: #1f2a37; font-family: inherit; line-height: 1.65; }<br \/>    .bd-policy h1 { font-size: clamp(28px, 4vw, 40px); font-weight: 700; margin: 0 0 8px; color: #0f1a2e; letter-spacing: -0.01em; }<br \/>    .bd-policy .bd-meta { color: #6b7280; font-size: 15px; margin: 0 0 32px; }<br \/>    .bd-policy h2 { font-size: clamp(20px, 2.4vw, 26px); font-weight: 700; color: #0f1a2e; margin: 40px 0 12px; letter-spacing: -0.01em; }<br \/>    .bd-policy p { margin: 0 0 16px; }<br \/>    .bd-policy a { color: #c8102e; text-decoration: underline; text-underline-offset: 2px; }<br \/>    .bd-policy a:hover { text-decoration: none; }<br \/>    .bd-policy ul { margin: 0 0 20px; padding-left: 22px; }<br \/>    .bd-policy ul li { margin-bottom: 8px; }<br \/>    .bd-tldr { background: #fff7ed; border: 1px solid #fed7aa; border-left: 4px solid #c8102e; border-radius: 8px; padding: 20px 24px; margin: 24px 0 36px; }<br \/>    .bd-tldr h2 { margin-top: 0; }<br \/>    .bd-tldr ul { margin-bottom: 0; }<br \/>    .bd-table-wrap { overflow-x: auto; margin: 16px 0 24px; }<br \/>    .bd-policy table { width: 100%; border-collapse: collapse; font-size: 15px; min-width: 480px; }<br \/>    .bd-policy th, .bd-policy td { padding: 12px 14px; text-align: left; border-bottom: 1px solid #e5e7eb; vertical-align: top; }<br \/>    .bd-policy th { background: #f3f4f6; font-weight: 600; color: #0f1a2e; }<br \/>    .bd-policy td:nth-child(2) { font-weight: 600; white-space: nowrap; }<br \/>    .bd-contact { background: #f8fafc; border: 1px solid #e5e7eb; border-radius: 8px; padding: 20px 24px; margin-top: 32px; font-size: 15px; }<br \/>    .bd-contact strong { color: #0f1a2e; }<br \/>  <\/style>\n<h1>Cancellation and Refund Policy<\/h1>\n<p class=\"bd-meta\">Bin-Drop Waste Services (Cap Inv 1 LLC) \u00b7 Effective October 2026<\/p>\nThis policy covers roll-off dumpster rentals booked online at <a href=\"https:\/\/www.bindropdumpsters.com\/\">bindropdumpsters.com<\/a> or by phone. It is part of our <a href=\"\/terms-condition\/\">Terms and Conditions<\/a>. The fees here are the same ones in your order confirmation.\n<div class=\"bd-tldr\">\n<h2>The short version<\/h2>\n<ul>\n \t<li>Cancel by 3:00 PM the day before your delivery date: <strong>$25 fee<\/strong>, the rest is refunded.<\/li>\n \t<li>Cancel after 3:00 PM the day before, or on delivery day: <strong>$150 fee<\/strong>, the rest is refunded.<\/li>\n \t<li>Change your delivery date or container size by 3:00 PM the day before: <strong>free<\/strong>.<\/li>\n \t<li>Not ready? Put the order on <strong>hold for up to 30 days<\/strong> instead of cancelling.<\/li>\n \t<li>If we miss your delivery for a reason on our side, you choose a <strong>full refund<\/strong> or a <strong>new date<\/strong>.<\/li>\n \t<li>Once the container is delivered, there is no refund for unused days.<\/li>\n<\/ul>\n<\/div>\n<h2>Cancelling an order<\/h2>\nCancel by phone at <a href=\"tel:+12015667719\">201-566-7719<\/a> or by email to <a href=\"mailto:office@bin-drop.com\">office@bin-drop.com<\/a>. The time we receive your request decides which fee applies.\n<div class=\"bd-table-wrap\">\n<table>\n<thead>\n<tr>\n<th>When you cancel<\/th>\n<th>Fee<\/th>\n<th>Refund<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>By 3:00 PM the day before scheduled delivery<\/td>\n<td>$25<\/td>\n<td>Everything else<\/td>\n<\/tr>\n<tr>\n<td>After 3:00 PM the day before, or on delivery day<\/td>\n<td>$150<\/td>\n<td>Everything else<\/td>\n<\/tr>\n<tr>\n<td>After the container is delivered<\/td>\n<td>No refund (see Early pickup)<\/td>\n<td>None<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2>Putting an order on hold<\/h2>\nIf your project moves, you do not have to cancel. We can hold your order for up to 30 days and you pick a new delivery date when you are ready. A hold requested by 3:00 PM the day before your scheduled delivery is free. After that, the $150 late-change fee applies, because your truck has already been routed. If you have not picked a new date within 30 days, we treat the order as cancelled and refund it less the $25 fee.\n<h2>Changing a delivery date or container size<\/h2>\nChanges requested by 3:00 PM the day before your scheduled delivery are free. If you change to a different size, we charge or refund the price difference.\n\nChanges requested after 3:00 PM the day before, or on delivery day, carry the same $150 fee as a late cancellation.\n<h2>Early pickup<\/h2>\nEvery rental includes 10 days, and day one is delivery day. If you finish early and ask for pickup, there is no refund for the unused days. The included days are part of the price, not a daily rate.\n<h2>If we cannot deliver<\/h2>\nIf Bin-Drop does not deliver on your scheduled date for a reason on our side, such as a truck problem, weather that makes delivery unsafe, or our scheduling error, you choose: a full refund with no fee, or a new delivery date. We will tell you as soon as we know.\n\nIf our truck arrives and cannot complete the delivery because of something at the site, such as a locked gate, a blocked driveway, or no safe place to set the container, the $250 failed-delivery fee in our Terms applies and the order stays scheduled until we can deliver.\n<h2>Fees that are not refundable<\/h2>\nOnce incurred, these charges are not refunded: overweight tonnage, extended rental days, failed delivery or pickup attempts, overfill handling, load balancing, container relocation, priority service, and prohibited-materials charges. Each is described in the <a href=\"\/terms-condition\/\">Terms and Conditions<\/a>.\n<h2>How refunds are paid<\/h2>\nRefunds go back to the original payment method. Allow 5 to 10 business days for the refund to appear on your statement, depending on your bank. Orders placed with a coupon are refunded at the amount actually paid; the coupon is not reissued.\n<h2>Questions<\/h2>\n<div class=\"bd-contact\">\n\nEmail <a href=\"mailto:office@bin-drop.com\">office@bin-drop.com<\/a> or call <a href=\"tel:+12015667719\">201-566-7719<\/a>, Monday to Friday, 8 AM to 4 PM.\n<p style=\"margin-bottom: 0;\"><strong>Bin-Drop Waste Services<\/strong>\n555 Industrial Rd, Carlstadt, NJ 07072\nNJDEP licensed hauler #38251<\/p>\n\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation and Refund Policy Bin-Drop Waste Services (Cap Inv 1 LLC) \u00b7 Effective October 2026 This policy covers roll-off dumpster rentals booked online at bindropdumpsters.com or by phone. It is part of our Terms and Conditions. The fees here are the same ones in your order confirmation. The short version Cancel by 3:00 PM the [&hellip;]<\/p>\n","protected":false},"author":285,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-3567","page","type-page","status-publish","hentry"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/bindropdumpsters.com\/order\/wp-json\/wp\/v2\/pages\/3567","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bindropdumpsters.com\/order\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bindropdumpsters.com\/order\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bindropdumpsters.com\/order\/wp-json\/wp\/v2\/users\/285"}],"replies":[{"embeddable":true,"href":"https:\/\/bindropdumpsters.com\/order\/wp-json\/wp\/v2\/comments?post=3567"}],"version-history":[{"count":4,"href":"https:\/\/bindropdumpsters.com\/order\/wp-json\/wp\/v2\/pages\/3567\/revisions"}],"predecessor-version":[{"id":3572,"href":"https:\/\/bindropdumpsters.com\/order\/wp-json\/wp\/v2\/pages\/3567\/revisions\/3572"}],"wp:attachment":[{"href":"https:\/\/bindropdumpsters.com\/order\/wp-json\/wp\/v2\/media?parent=3567"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}